Web bait, bounce rates, page impressions…is there a need for greater transparency in regional newspaper web figures?

There will have been the raising of a few glasses of bubbly and pats on the back when the latest web figures for the regional press were revealed recently.

Unique users is only one way regional newspapers can use to measure  audience online.

Unique users is only one way regional newspapers can use to measure audience online.

The amazing year-on-year rise for unique users is laudable, in any other industries they would be handing out bonus payments left, right and centre to the staff.

In the offices of the Manchester Evening News the success was jaw-dropping, an incredible 194 per cent rise in the last year, more success than the city’s most marketable products, its football teams.

Other papers such as the Newcastle Chronicle and Birmingham Mail showed three figure increases. Even my old stomping ground, the Stoke Sentinel hit 88.1 per cent rise, top, top performances.

To be honest, these figures shed sunshine into the pretty gloomy world of the regional press, which has seen circulation decline, a massive reduction in staff and daily cuts in budget.

However, behind the scenes, most newspaper groups may still be worried. Why you may ask? You have to remember that unique users is only one way online audiences can be measured.

The other ways include page impressions, the number of pages the audience views on the web site, time spent on the site and the bounce rate, how much of the audience goes on the site to read one story, but then disappears somewhere else.

In the race to have the biggest online audience and spruce up the odd regional newspaper group for a possible sale, one tactic being used is known as ‘web bait’.

This simply involves putting up a story so tantalising that the audience rushes in…but then disappears down a hole. Have you ever wondered why a story appears on a local web site and it has no connection to the area?

Many a night as I looked despairingly at my web figures did I pluck an obscure story from somewhere else to bolster my uniques. The only criteria was that it was naughty enough to grab a reader.

Sex, bizarre or both, they were the sort of stories I was looking for…

Whether it was local it didn’t matter, my only concern was to ensure I avoided the inevitable ‘why are you so rubbish’ conversation the following morning from those in charge.

The problem is that the audience will jump on board to read the story for a second and then off into the darkness. There’s little or no loyalty.

This method of gaining a crowd cannot be healthy for the longevity of any web site. I hold my hands up, I followed this smash and grab policy despite my better judgement.

To gain an audience to please those to whom I answered,  I gave the nod to using the word Fappening, a mixture of happening and…the rest you will have to look up, but it is to do with sex.

This word was associated with the ‘break-in’ and release from the iCloud of celebrities in the nude. We expertly found that the word Fappening was being used as a search term to find these stories and I recklessly decided to use it to go with the story we were doing, we needed the uniques.

I and my brow-beaten team quickly noticed that the audience numbers were quiet during UK time but once America had woken up our number of unique users went mad.

For 48-hours we were the heroes of the web as the audience just kept popping in. The problem is that most of it came from the United States.

This type of incident has been and still is repeated across regional newspapers when the pressure for unique users becomes intense.

One of the issues for a local advertiser maybe that they may want to know where the audience comes from before they decide to spend their hard-earned…or at least ask a few questions and go further than how many unique users a site has.

The regional gang needs to work-out how to keep the audience for longer.

It would also help if at least the audience came from Britain, unless we expect an American to travel a few thousand miles to pick up a Ford Ka from Joe Blogs Motors of Sleaford?

So, the latest web figures, while celebrated, should also be taken with a pinch of salt and we need to consider whether they are truly accurate and if greater transparency is needed by showing page views, bounce rates and time on site.

It is equivalent to newspaper sales managers having to show what percentage of their sale is bulks.

Just a thought. Here’s the original story from the Press Gazette http://bit.ly/1I0x1nf

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